Anonymous
map-marker Philadelphia, Pennsylvania

Refrigerator Repair

I called Air Around the Clock when my four year old refrigerator stopped getting cold - the technician did his analysis and told me that it need a new compressor HV board, dome board and fridge/freezer therm misters. Unfortunately As I am a snow bird I did not have time to research other companies - $1500 later they said the repair was made. I was not in the house for thirty days - when I came down my ice maker was not working (which by the way was working fine before they made any repairs)- I called Air Around the clock - first they wanted to charge me a service call -then they finally agreed to send someone to review the situation - of course when they got to the house, they indicated there was no relationship between the work they did previous and the ice maker and told me they would have to charge me again These guys simply work on the need of people to have repairs made quickly - they are unreasonable, nasty and not to be trusted DO NOT EVER USE THEM FOR ANY REPAIR
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Loss:
$2000
Anonymous
map-marker Miami, Florida

DO NOT USE THIS COMPANY YOU WILL REGRET IT!

I purchased a COMPLETE air unit from Air Around The Clock less than 6 months ago. It stopped working and it was after 6pm so they take the call but inform you that it will be a $175 Emergency Service fee and YOU PAY ALL PARTS AND LABOR... That is not a warranty that is crime!! The people in the after hours service are a joke and are not qualified to sell a magazine subscription. They are rude and do nothing for you. RUN AWAY Fast do not use them you will be stuck with a huge bill and NO AIR..Do your homework and look at all your other options besides THIS ONE!! I will tell everyone I know this story.
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Loss:
$4000
Anonymous
map-marker Palm Beach Gardens, Florida

AIR AROUND THE CLOCK

DO NOT CALL THIS RIPPOFF COMPANY!,THEY MADE ME WAIT TILL 1 PM, WHEN THEY SAID THELL BE OUT IST THING!!!!/THE TECH WAS HERE ONLY MINUTES,DIDNT FIX ANYTHING, CHARGRD US $125.00 I SPOKE TO THE OWNER, PRETTY MUCH TOLD ME WERE TO GO,HORRIBLE SERVICE!!!!!!!!!!!!!!!!!!!!!NEVER AGAIN! I DONT KNOW HOW THESE PEOPLE R STILL IN BUSINESS, OR HOW THEY SLEEP AT NIGHT,HOPEFULLY THERE WILL GET THERES SOON ENOUGH!!!,I DONT UNDER STAND HOW PEOPLE CAN CHARGE FOR SOMETHING,THEY DID NOT FIX RIGHTIN THE FIRST PLACE, USE A MORE REPUTABLE COMPANY, SO THIS *** DOESNT HAPPEN TO YOU!!!
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Loss:
$125
Lara Ajs
map-marker Boca Raton, Florida

Capacitor Ripoff

Air around the clock replaced a Capacitor in September 2010, it took five minutes to replace and they charged me $199.00 the Capacitors retail cost 10-20 dollars. 21 months later on July 3rd, 2012 my wife called because the A/C was not working they told her they would not be able to come until two days later. When they got there two days later they replaced the Capacitor that they installed back in September 2010 and charged her $225.00 dollars. They rip people off and can not be trusted. I went to an a/c store and brought a Capacitor for $8.95 cents. So in the future I can replace it myself. Capacitors are easy to install. Make sure you turn off the power there is a box on the wall where your outside unit is. Pull out the power fuse. Carefully take out the plugs from the old Capacitor and put them on the new one. There are two screws that need to be taking off some you can remove the cover and get to the Capacitor. Air around the clock will rip you off stay away from this so called company.
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1 comment
Guest

I have paid for a leak 4 times this year and the leak is still there. 375 per fix

Anonymous
map-marker Fort Lauderdale, Florida

Air-round-the-clock will try to overcharge customer in any way possible. Do not sign the contract!

This company tech will try to sell you a contract upon arrival, which is a pretty much useless peace of paper. It includes two maintanence visits in a year (which is YOUR responsibility to remember to schedule and nothing else. Their customer service is rude and unhelpful. And the management actually uses threats to intimidate you! Please, read complains on BBB website! I signed the contract for a year (which I was forced into) for $175 and they cleaned my clogged AC drain. They did not do anything else for a year. When I called them again with the same issue, they told me $95. Of course, upon arrival of their tech, it turned into $125 and so on. Beware!
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Markella Jnf
map-marker Lake Worth, Florida

Air around the clock

I will give credit where credit is due. Thank you air around the clock for coming out and fixing the problem. The workers were very polite and got the job done quickly. Thank you so much! Great job! I can trust a company that stands behind their product. Thank you again. Fabulous job!! I will recommend this company to anyone who asks. This company made a pissed off consumer into a very, very happy consumer. They made sure we were happy before they left even asked my husband to go up in to the attic to check out the job. Thanks again!
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Markella Jnf
map-marker Palm Beach Gardens, Florida

Shoddy installation of A/C unit

Three years ago we had Air around the clock install a new a/c unit. In those three years I've had to call the company four times to come out and fix various things with the unit. The latest is water from unit is leaking onto my ceiling because the water is not draining into the pan that is supposed to collect said water. The water is filling up the duct work and leaking like a sieve, in 24 hours I had 4 inches of water in the bucket I put up in attic to collect the water. Not to mention holding up the duct work is one of the boxes I have stored in my attic. Who does that?! I have had more trouble with this "new" unit than the old one that was installed with the house in 1991. It lasted 18 yrs. And on top of it all, I'm told it will be my responsibility to fix my ceiling. If it wasn't installed properly in the first place why on earth would it be my problem to fix my ceiling?! I am not happy at all. And we have pictures to back up all these statements.
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1 comment
Guest

is the cause of the water due to your ciol being dirtyy/not changing filters so drain cloged-the system should have by code a saftey shut off swlth that shut down unit when drain is cloged-did they have a permit on this job-cant pass ispection with out shut off switch-if no permit-no shut off switch

they are liable for damage-compalit should be filed-to building dept/dbpr-cilb-they will have to pay all damages-there liability insurance is 1 mil-unless they want to fix it make claim on there insurance.

airaroundthe c
map-marker Miami, Florida

Do not use Air Around the Clock

After having my new air conditioner installed because I saw an advertisement that said " you wife is hot" the installation was incorrect and on cold days we had no heat and on warm nights the air did not come on. Oh, the 24 hour service was a rude operator who said someone would call in the morning. I am very unhappy with the installation and the service. Do not use Air Around the Clock!!! Don't fall for the crafty advertisements, select a company that has experienced people who have been trained instead of the crafty acts of greedy non professionals.
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Loss:
$4
shbinftl
map-marker Hialeah, Florida

Air Around the Clock is a Ripoff

The Rep from Air Around the Clock came to my home and asked questions that scared me - do i have someone "taking care" of me, where is my boyfriend, when do my kids get home, are you here by yourself most of the time. As soon as he left i called the company and gave them a list of 10 things he said to me that were "odd", then told them not to come out again.

The *** guy "rep" called me back and asked me why i said anything. Also, he left a written quote to replace my outside air unit. It seemed high, so i called the main number listed at the top of the estimate. Air Around the Clock itself quoted me a price of $450.

less than the rep. for the exact same unit! I opened the yellow pages, called 4 ads, and had my unit replaced for $650.00 less than the Air Around the Clock rep quoted. Exact same brand, exact same seer, exact tonnage, everything the same.

$650 less. Also, he implied that he would do me a favor and not charge me tax. I stated that i wanted nothing to do with tax fraud, and that if there was tax due i would pay it.

Surprise, the other air companies told me there is Never Sales Tax charged on outside air units, as they are considered real property!

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6 comments
Guest

Mike, are you f/k/a Mike Langberg? If so, I know you from another life!

burts1947@***.com

Guest

Mike. are you from Feltonville, in Philly?

Stelllaaa2012@***.com

Guest

I know one very severe drug addict and alcoholic that works for them RIGHT NOW THEY JUST HIRED HIM A MONTH AGO!!!

Guest
reply icon Replying to comment of Guest-465743

Can you give me the name of this person?

Guest

This review obviously was an erroneous posting fabricated by a competitor that is trying to make our company look bad. We have no technician that would speak this way, we screen all our emplyees.

If this person was so unhappy with us, why would they call back for service and another estimate. It is a shame that people like this feel they have to amke up stories and ruin the crediblity of reviews on the internet.

Clearly our competitors are distraught over our overwhelming success in the industry and our reputation preceeds us with being in business 22+ years. What a shame...

Guest
reply icon Replying to comment of Guest-175559

Mike... Me thinks thowest do protesteth too much. You earned EVERY knock you got here. I have personally stopped four of my neighbors from being ripped off by your company and "SALESICIANS". No technical expertise.

How do you sleep at night telling people they need a four thousand dollar plus system when a $12 dual capacitor would get them back up aand running? And on that same line, when a "tech" (not even close to being one" tells one of my neighbors, after placing a dust mask on his face, you have a mold issue.

Liars, cheats and thieves.

BTW Mike..... I'm not in the residential field. I am not one of your competitors. That is unless your company is now full of chiller experts too.

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Anonymous
map-marker Hialeah, Florida

Air Around The Clock Airconditioning tried to overcharge me.

Call anyone but Air Around the Clock for your air conditioning needs. Here is Ft. Lauderdale, Forida they quoted me almost double the price i had my unit replaced for. When I called the company headquarters to ask why the price was so high - to see if there was some mistake, the woman on the phone must have called the rep that came to my home- the one that left the estimate - he called me and was a total ***, chiding me for questioning his quote. I saved over $500.00 by checking another company. When I called Air Around the Clock of Ft. Lauderdale, I was told that people say they are going to complain all the time and that they didn't care...and went on to tell me that people always threaten them and never follow up..so why should they care? Prove them wrong and don't use them!
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2 comments
Guest

We must call the tv station & go on the news & night time shows to tell our stories about this company! Enough is enough!

Guest

You have to wonder about a company whose advertising slogan is "Your wife is hot..." as if women are dogs or property. I'm tired of the sexist advertising.

If there are any professional women with brains out there, they really should boycott this company based on the ads alone. I suppose they think that they are appealing to the illiterate superbowl crowd but guess what?

Women have feelings too and women are consumers even if we do make nearly 25 percent less for the same job that a man does. I suggest that air around the clock give all female clients

25 percent discounts given that the sexist billboards in Broward County are not painful enough in addition to their high costs to begin with.

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