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New Reviewer

They over charge the warranty.

1.9
every time they are called they evacuate and recharge the system and add more oil every time so the unit has more oil than refrigerant to save them money yet warranty will pay for that, My compressor went out and they replaced it at he time there was oil in the yard in a ten foot radius of the unit , the Teck said i have never seen so much oil. They replaced it and eight months later the compressor failed again breaking both copper tubes and oil everywhere again . I hear them talking crap thru the windows and when you confront them they shut up and talk down to you like you dont know anyting . I have moved on to Four star air, I will never call air around the clock or there parteners , All year cooling! User's recommendation: Don't use either of these company's
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#4346817 Review #4346817 is a subjective opinion of poster.
Location
Fort Lauderdale, Florida
New Reviewer

Dishonest

Hi, I have the displeasure of being a customer of this company for more than 20 years, I am already on the second unit in 17 years, and the second unit they did not give me 10 years of warranty, which is normal, in addition to the price of the units, they have cost me more than $3k in repairs, and today I had another visit, because my air did not cool, in the visit the technician said, that my compressor was hot, and that I would probably have to change the unit, but he said if I wait about 4 or 5 hours, for it to cool down, it could work, but during this visit, he removed some connections, and put them back in place, and after removing the fan, to have access, the compressor disconnected one of the connections of the compressor, more than chamer the technician I saw in the gas inlet pipe, I have a window that I can see if the gas is circulating or not, and it was circulating, returning to the copressor and the technician, who said that the compressor was blocked, as if it circulated the gas, and he told me to change the device, all for a cost the $5,600, now I went to the device, and I looked and found that a connection was out of the compressor, and that a layman would not see it and would not be able to reconnect, where I see the most lack of HONESTY of this company, I advise everyone not to use this company that is dishonest with customers User's recommendation: no no no no no no no no no no no no no no no no no no no nono no no no no no no no no no no no no no no no no no no nono no no no no no no no no no no no no no no no no no no no
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#2235159

no no no no no no no no no no no no no no no no no no no no

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0 0
ID
#3859685 Review #3859685 is a subjective opinion of poster.
Location
Hallandale Beach, Florida
Cons
  • Customer service
  • Technician mgt attitude
  • Cost
Loss
$95
Preferred solution
Full refund

Need to talk to someone

1.0
I gave been without AC for 9 days...was told it would be fixed today...tomorrow wi be day 10...didn't get fixed. This company is an absolute disgrace to the business world, to simply not care about their customers and lie to them and continue to lie to them is just wrong. .Mike Lang if these are the kind of people you employ to represent your name than you are no better! This company should be shut down!!!
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#3612595 Review #3612595 is a subjective opinion of poster.
Location
West Palm Beach, Florida